Patagonia: The truest example of authentic purpose-led PR we have ever seen

Our MD, Nick Rewcastle, offered his thoughts on Patagonia and authenticity to PR Week. The full article, dated 16 September 2022, is available here, and below.

Patagonia’s only shareholder is now the Earth. The outdoor clothing brand lives and breathes the outdoors, with the planet at the heart of its everyday activity. From its inception, Patagonia has committed itself not only to providing a high-quality product, but also to negating the devastating effects of ecological destruction going on around us.

Patagonia was started as an experiment in responsible business. It was founded by craftsman and self-confessed accidental businessman Yvon Chouinard in 1973. In 2002, the company committed to giving away one per cent of its profits to grassroots sustainability and environmental causes.

Many would argue that Patagonia is the undisputed world leader in its approach to the planet. Having sustainability at the core of business objectives from the get-go has shaped its PR strategy, moulding its messaging quite differently from pretty much any other brand in the world.

There’s not that expected and all too common hard sales narrative, invasive PR campaigns and self-indulgent coverage across owned or earned platforms. The reality is real-life issues highlighted and the brand’s mission clearly narrated as being to resolve them. Consistent messaging over decades has delivered what we are now seeing.

No other brand has made such a commitment to any societal crisis. Patagonia has created, through impactful communications, a real sense of brand advocacy for its consumers. Its customers share its journey to ‘save the planet’.

Last year, Patagonia changed its marketing messaging around Black Friday, pledging to donate all online and retail profits from the day. The message resonated with the brand’s customer base, with one referring to it as a “fundraiser for the Earth”. Against the backdrop of a general dip in Black Friday revenues across the US, a record $10m was donated to non-profits working to improve sustainability through protecting air, water and soil for future generations.

Since 2018, the company’s purpose has been: “We’re in business to save our home planet.” Simply put, without more resources pledged to protect the Earth, there will be no businesses and no brands. Patagonia’s commitment to sustainability was even recognised in last year’s widely publicised and highly regarded Laureus Sport for Good Index.

This week, Patagonia announced the transfer of its profits after reinvestment into two charitable trusts. The company could have taken a different path, selling the brand and donating the proceeds, or going public – but this would have led to inevitable pressure for short-term gains from investors.

The brand’s approach has always been to get the bills paid and to be a platform for influencing change within its customer and supplier communities. It’s the truest example of authentic purpose-led PR we have ever seen. And it also acts as a call to other brands to consider their approach and commitment.

This week’s media coverage, widespread from The New York Times to the second-most-viewed article on BBC News, wasn’t a purely commercial exercise. It was a genuine example of telling the story of how Patagonia plans to use its purpose-first approach to fight climate change – and how others can join it, too.

Share via:

by Nicholas Rewcastle 18 July 2025
Team of the Week - 18.07.25
by Nicholas Rewcastle 11 July 2025
Team of the Week - 11.07.25
by Nicholas Rewcastle 4 July 2025
Team of the Week - 04.07.25
by Nicholas Rewcastle 2 July 2025
Are we finally starting to see Starmer’s plans for sport?
by Nicholas Rewcastle 27 June 2025
Team of the Week - 27.06.25
Behind the Bowls: The PR Push That Delivered 24,000 New Players
by Nicholas Rewcastle 27 June 2025
Behind the Bowls: The PR Push That Delivered 24,000 New Players
by Nicholas Rewcastle 20 June 2025
JJ Spaun and Bath Rugby both secured huge wins this week. For Bath, it was a win on and off the pitch, announcing a three-year contract extension for Finn Russell. Mimi Rhodes continues her heroic debut season on the Women’s PGA Tour, and Mondo Duplantis is doing what only Mondo Duplantis can.
by Nicholas Rewcastle 8 April 2025
9 April marks four years of New Reach. It’s been a remarkable journey so far, with much more to come. Our MD and Founder, Nick Rewcastle, reflects on the milestone. If you said to me four years ago, that I would be writing this post, I may not have believed you. When we set out, we had a clear mission; to make a difference in the development of sports, talent, and communities through ethical, impactful, and strategic communications. We promised to never compromise trust, morals or rules to profit. I can proudly say that we’ve stuck by our principles and delivered some amazing results along the way. What began as a small idea has grown into a team of dedicated PR, social media and video professionals, united by a shared set of values. We’ve had the honour of collaborating with a diverse range of clients, playing a role in telling the stories that matter the most. There’s too many highlights and amazing projects to name them all, and we don’t want to miss anyone out. Just looking at some of the sports we have worked with, the variety is incredible; football, rugby, cricket, squash, bowls, climbing, rowing, table tennis, triathlon, running, basketball, gymnastics, sailing and even chess. The past two years has seen us really drive growth across our digital offerings, growing our expertise across social media management and video, aligned with our ongoing PR work. None of this would be possible without the incredible people I get to work with. Our team is small but mighty, and every single person brings passion, skill, and care to the table. Together, we've built something that feels authentic — something I’m genuinely proud of. As we celebrate this milestone, we also look forward to the next four years. We remain committed to our mission and are extremely excited about the future. We want to further grow the team, work with new clients, experiencing new sports and sectors. We extend our heartfelt thanks to our clients, partners, and the communities we've worked with over the past four years. Your trust and collaboration have been vital to our journey. Here's to continued growth, meaningful impact, and many more milestones ahead.
by Nicholas Rewcastle 28 January 2025
Motiv Sports UK has renewed its agreement with New Reach for a third year.
9 January 2025
Will Lloyd, Communications Executive One of the more valuable traits in social media management is adaptability. Rarely does everything work out exactly according to plan, so the ability to step back and consider why your plan didn't work, adjusting accordingly, is often the difference between a successful campaign that resonates with your audience and one that goes largely unnoticed. When creating content plans for a new client or platform, we are often making an informed guess, whilst trying to demonstrate what we can do ‘in theory’. You’ve done the research and crafted a strategy that seems promising, but until the posts go live, there’s no guarantee of how things will play out. This is when we start to look at tweaking posting times, being more graphic/video/image led or even scrapping certain aspects completely. That’s because social media doesn’t work the same way for any two accounts, and what performs well for one client or audience might struggle elsewhere. While it’s frustrating, this is what makes us good at our job - the ability to adapt to the needs of the account. Social media rewards those who can step back, assess what isn’t working, and try something new. It can feel messy and unpredictable at times, but like any creative industry, trial and error is how you uncover what really works. Lindsey Buckingham and Stevie Nicks’ original project struggled horribly before they *adapted* and joined Fleetwood Mac; now look at them - or at least their music… It’s worth remembering that content plans aren’t set in stone. They’re a starting point and a vague concept, not a rigid programme. It might feel wrong to abandon a plan that you worked hard to come up with, but the best results often come when you allow yourself to be more creative and impulsive with your content. If a series doesn’t gain the engagement you hoped for, you haven’t wasted your time. Treat them as experiments, and each time one doesn’t work, check it off the list and move on to the next idea. Eventually, you will find the trends and nuances that get people engaged - put yourself in the shoes of your audience, what would you like to see in your feed? It’s all part of the process, and more often than not, your ability to adapt will be rewarded. Clients and audiences will appreciate content that feels fresh, creative and tailored to them.