Social media: adapt or be left behind
Will Lloyd, Communications Executive
One of the more valuable traits in social media management is adaptability. Rarely does everything work out exactly according to plan, so the ability to step back and consider why your plan didn't work, adjusting accordingly, is often the difference between a successful campaign that resonates with your audience and one that goes largely unnoticed.
When creating content plans for a new client or platform, we are often making an informed guess, whilst trying to demonstrate what we can do ‘in theory’. You’ve done the research and crafted a strategy that seems promising, but until the posts go live, there’s no guarantee of how things will play out. This is when we start to look at tweaking posting times, being more graphic/video/image led or even scrapping certain aspects completely.
That’s because social media doesn’t work the same way for any two accounts, and what performs well for one client or audience might struggle elsewhere. While it’s frustrating, this is what makes us good at our job - the ability to adapt to the needs of the account.
Social media rewards those who can step back, assess what isn’t working, and try something new. It can feel messy and unpredictable at times, but like any creative industry, trial and error is how you uncover what really works. Lindsey Buckingham and Stevie Nicks’ original project struggled horribly before they *adapted* and joined Fleetwood Mac; now look at them - or at least their music…
It’s worth remembering that content plans aren’t set in stone. They’re a starting point and a vague concept, not a rigid programme. It might feel wrong to abandon a plan that you worked hard to come up with, but the best results often come when you allow yourself to be more creative and impulsive with your content.
If a series doesn’t gain the engagement you hoped for, you haven’t wasted your time. Treat them as experiments, and each time one doesn’t work, check it off the list and move on to the next idea. Eventually, you will find the trends and nuances that get people engaged - put yourself in the shoes of your audience, what would you like to see in your feed?
It’s all part of the process, and more often than not, your ability to adapt will be rewarded. Clients and audiences will appreciate content that feels fresh, creative and tailored to them.
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